FAQ

How do I find out which stores carry your products?

You can find Louisiana Hot Sauce in many grocery stores. We recommend you try our product locator: louisianahotsauce.com/find-us. It will let you know if/where each product can be found near your zip code.

Where can I find your products that aren’t carried in my favorite grocery store?

You can use our product locator to see if/where it can be found near your zip code: louisianahotsauce.com/find-us. If you can’t find it locally, we would encourage you to speak with the store manager at your favorite store to see what they can do to get it on store shelves.

Why aren’t all of your products in stores?

It is up to each individual chain to determine which varieties they want to stock. Stores do listen to customer requests, especially when they come in large volumes, so we encourage customers to talk to their local store manager and request more varieties on the shelf.

Can I purchase your products online?

Yes! You can shop our website to purchase your favorite Louisiana Hot Sauce products directly through our retailer partners.

What is your refund/return policy?

We do not accept returned food items. You can find our full Return Policy here: louisianahotsauce.com/return-policy.

How can I place a bulk/wholesale order for personal use?

We are not able to sell bulk or food service sizes and products to the public at this time. If you have a B2B food service or industrial need for our product, please reach out to salesinquiry@SHfoods.com.

Do you offer a discount for bulk orders?

If you have a B2B food service or industrial need for our product, please reach out to salesinquiry@SHfoods.com.

How can I get in touch with you about retail sales?

If you’re interested in talking to us about a retail sales opportunity, please head to our Get In Touch page, louisianahotsauce.com/get-in-touch, select the appropriate menu option for Retail Sales, and send us your request. A member of our sales team will be in touch soon.

How can I get in touch with you about food service/industrial sales?

If you have a B2B (food service or industrial) sales inquiry, please reach out to salesinquiry@SHfoods.com and a member of our sales team will be in touch soon. You can also visit our food service website, shfoodspro.com, for more information on our custom professional solutions.

Can you send me a coupon or sample?

Unfortunately, we don’t have any coupons or samples we can mail out at this time. We’d love to hear about how much you love our product, so feel free to send us a message here, louisianahotsauce.com/get-in-touch, and keep an eye on our social media pages for any promotions or discounts we may run!

How is Louisiana Hot Sauce made?

Our hot sauce continues to be made in New Iberia, Louisiana, the original Louisiana way, where aged peppers are combined with vinegar and salt, and then left to ferment during the aging process – a process that remains unchanged for over 90 years!

How does Louisiana Hot Sauce rank in Scoville Heat Units (SHU)?

Here’s the order of our hot sauces from least to hottest:
Original 1,000 – 2,000 SHU
Hotter 2,000 – 3,000 SHU
Sweet Heat 500 – 1,000 SHU
Garlic Lovers 500 – 1,000 SHU
Cajun 500 – 1,000 SHU
Tangy Taco 500 – 1,000 SHU
Jalapeno 600 – 1,200 SHU
Chipotle 1,000 -2,000 SHU
Double Barrel 500 – 800 SHU
Wing Sauce 500 – 1,000 SHU
Red Rooster 1,000 – 2,000

Does it need to be refrigerated?

It is not necessary to refrigerate Louisiana Hot Sauce. It is simply just a personal preference.

What’s the shelf life?

Our hot sauce has a five-year shelf life from when it is made, and our wing sauce has a two-year shelf life from when it is made. That said, we have a pretty strong feeling that you’ll finish it way before the “Best By” date stamped on the bottle.

How is the Best By date formatted?

For our U.S. products, the expiration date is formatted as Month/Year. For our Canada labeled products, the expiration date is formatted as Year/Month/Day.

Can I use your product past the Best By date?

We advise discarding any product that has passed its Best By date. We cannot guarantee the taste or performance of the product once the date has passed.

Did you make a change to the size of the bottle opening?

We recently made a change to the size of the hole in the dripper fitment.

Is Louisiana Hot Sauce Kosher certified?

Yes, Louisiana Hot Sauce is Kosher certified.

What’s the difference between Original Louisiana Hot Sauce and Red Rooster Hot Sauce?

While both our Original Louisiana Hot Sauce and Red Rooster Hot Sauce products are from the same family of products, they both have a unique blend of peppers to provide them both with a distinct flavor.

Does Louisiana Hot Sauce contain any major allergens?

Per USDA/FDA guidelines, it is required that we list all major allergens on the label. You can find all ingredient and nutrition information listed for each product on our website.

Is Louisiana Hot Sauce suitable for vegetarians and vegans?

Please check the ingredient statement on our products to see if the ingredients match your dietary preferences. Our products without sugar are vegan suitable, but none of our Louisiana Hot Sauce formulas are certified vegan. Some sugar companies use a method to filter the sugar referred to as “bone char,” which is not acceptable to those who prefer a vegan diet.

Is it organic/all natural?

Our Louisiana Hot Sauce products are not organic. We do not use “all natural” claims on our products.

Is your product non-GMO?

Our Louisiana Hot Sauce products are not considered organic or GMO free.

Is Louisiana Hot Sauce gluten free?

No, our products are not considered gluten free.

Is Louisiana Hot Sauce halal certified?

Yes, the distilled vinegar used in Louisiana Hot Sauce is acceptable for use in halal-certified products.

What is the source of the distilled vinegar?

The distilled vinegar is sourced from alcohol (corn).

I have a question that isn’t addressed. What should I do?

Feel free to send us a note through our Get In Touch page, louisianahotsauce.com/get-in-touch/, or give us a call at (800) 334-4468. We will respond to your inquiry as soon as we can!